Shipping policy

SHIPPING POLICY

Thank you for shopping with JoLisa! ♡

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

SHIPPING WITHIN THE U.S.

We currently ship within the United States.

Shipping rates are calculated at checkout based on your order, delivery address, and available shipping service.

DELIVERY TIMES

Delivery times vary depending on the shipping carrier and destination. Estimated delivery times shown at checkout begin after your order has been processed and shipped.

Please note that carrier delays may occasionally occur and are outside of our control.

TRACKING

Once your order has shipped, you will receive shipping confirmation and tracking information when available.

ADDRESS ACCURACY

Please make sure your shipping address is correct before placing your order. JoLisa is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided at checkout.

LOST OR DAMAGED PACKAGES

If your order arrives damaged or you experience an issue with your delivery, please contact us at jolisabox@gmail.com as soon as possible. We’ll be happy to help you determine the next steps.

QUESTIONS

For shipping questions, please contact us at:

jolisabox@gmail.com

With love,
JoLisa ♡